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Tag: membership

Connectedness: The Foundation for Club Success

The word “connectivity” is synonymous with the word “club.” Connectivity takes a club beyond being a commercial provider of services, programs and facilities. In today’s world where instant gratification is often the goal, the concept of connectivity among members can easily get lost. A club

Data Privacy Compliance

It’s another beautiful day at the club and guess what you just found out? An incident with loss of personal information (PI) has occurred. In the last few years companies such as American Golf, Arcis Golf, Billy Casper Golf, Golf 18 Network and many others

Lifetime Value: Club Membership in the 2020s

The Country Club of Virginia: Membership has its privileges Late Thursday afternoon Pete finished up his daily routine and peeled off to visit his club. He followed a light snack with a squash lesson—charging both to his account—before he headed home. Pete is a relatively

Unlock your Club’s Value: Owning the Value Proposition

The McMahon Group has surveyed hundreds of clubs and thousands of members and has generally landed on a single question that is especially revealing in diagnosing the overall financial health and well-being for a club. Respondents are asked to indicate the extent to which they

Finding the Right Balance: Interlachen Country Club

Joel Livingood, the general manager and COO at Interlachen Country Club in Edina, Minn., finds that the principal challenge in this modern era, especially for those in the private club industry, lands squarely on whether the club member’s experience is exceptional or merely ordinary. “The

Delivering One-On-One Member Experiences: Clubs Excel in 2020

It’s something of a modern marketing maxim to say that people today are less interested in buying things and more interested in consuming experiences—usually distinctive and personalized ones at that. Your club’s members are undoubtedly passionate about one of the activities that your club offers.

Connectivity: The Foundation for Success

The word “connectivity” is synonymous with the word “club.” Connectivity takes a club beyond being a commercial provider of services, programs and facilities. In today’s world where instant gratification is often the goal, the concept of connectivity among members can easily get lost. A club

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