Sam, a 55-year-old male league tennis player, comes to the fitness center three days a week for strength training. His trainer, John, has him perform an exercise that he has found successful with his high school football players. While training, Sam hears a “pop” in
As American society becomes increasingly more casual, both at home and in the workplace, setting standards for professional attire in the business world has become increasingly more difficult. Different people have different views on what counts as “professional attire,” and what certain individuals may or
While private clubs may be created by or their members, they are maintained and cultivated by the hard work of their employees. Just as the employees carefully support the health of their club—making sure the grass is properly seeded and trimmed, ensuring the food is
Employee benefits make up an important element of competitive compensation packages. Oftentimes, attractive benefit packages can help employers attract the best job candidates and retain top-performing employees—even if the salary may be the same or better elsewhere. Comprehensive benefit packages can help build employee loyalty
“Culture” can be a broad term, encompassing many intangible elements of what it means to work at and be a member of a private club. Culture affects everything from the club’s distinct style of service and member interaction to its signature events and offerings. Finding
Private clubs thrive when employees are at their best. Happy, engaged workers provide the kind of excellent member service that truly sets clubs apart. While it’s easy to see what can make employees unhappy, putting your finger on how to actually engage them in their
Clubs often pride themselves on exceptional member service. In an environment where member satisfaction is integral to success, the club must rely heavily on the performance of its employees to prosper. While not all employees may be member facing, all play an important role in
With the federal government unable to deal with America’s broken immigration system, many states have taken it upon themselves to ensure that the immigration laws now on the books are followed. To that end, Governor Nathan Deal (R) signed a bill into law last year
Employee training can be conducted in two primary ways: on the job or off the job. On-the-job training is most common, enabling the trainee to work with an experienced employee or trainer to work through issues in the actual work setting—helping to improve performance, learn
In the private club world, service and culture are vital to making the member experience worthwhile. For employees to best serve both the club and its members, employees should have a broad understanding of the club, its members’ needs, and their own place within the