Having been lucky enough to lead several clubs, I learned early on that there are many factors that determine a “healthy” club. No factor is more important than a “healthy workforce” and you can’t have that without an HR strategy. Every step in your club’s
We all have heard it and said it numerous times, but now it seems club managers are living this trite saying more than ever, “Good people are hard to find!” And, good people are also hard to keep! The latest statistics on engagement are alarming.
The inception of Farmington 2027, the strategic plan that is guiding Farmington Country Club in Charlottesville, Va., to its 100th anniversary, provided the perfect opportunity to organize our staffing strategies into a comprehensive workforce planning initiative, which we launched as Farmington Workforce Planning 2027. This initiative was based
In today’s highly volatile employment market with a national unemployment rate of 3.7 percent in October 2018, there are significant benefits to modernizing the club’s human resources and payroll processes using a contemporary human capital management (HCM) system. Chief among them is the ability to
Unless you’ve built a club from the ground up, every one of us has inherited a workforce, and for that matter, a club’s workplace culture. Some of us have walked into organizations where the service culture functions as the cornerstone of the operation and others
THE NATURE of employment agreements and their terms have been changing for many years now. Not too long ago it was commonplace for a club to create a formal contract with a manager to run its club. Contracts can be expensive and time consuming for an
Educating club employees on safety requirements should be a priority—and the following Federal OSHA list is mandatory for most clubs: Emergency egress routes and roll call areas Hazard communication training for the chemicals employees may encounter in the workplace Personal Protective Equipment training on how
Ocean Reef Club (ORC) in Key Largo, Fla., is a 2,500-acre private member-owned community in a paradisiacal setting along an active coral reef. The exclusive enclave seamlessly supports 1,500 homes, 110 vacation rentals, a 150-room oceanfront inn, a 175-slip marina, a spa and salon, two
Nearly 400 managers responded to a Pulse Survey about human resource and employee issues earlier this spring to better understand how clubs are utilizing human resource initiatives and the importance of having a dedicated HR Department. Highlights from the report include: Human Resource Department 45%