With winter upon us and COVID-19 still here, (hopefully not for long), clubs must remain vigilant about the virus. Club facilities are still at risk for spreading sickness, especially indoors, so continue to take every precaution possible, such as wearing masks, washing hands and physical
Crisis Brings Lessons on What it Means to be Member-Centric and Why it Matters “It’s only when the tide goes out that you discover who’s been swimming naked.” The gist of that famous Warren Buffet quote is that adverse conditions tend to expose the flaws
As we’ve traveled across the country visiting clubs over the years, we’ve been fortunate to identify certain best practices that consistently lead to high performing clubs. We encourage clubs to seek out industry best practices, adapt them to their specific operation and implement those best
One of the effects of the COVID-19 virus has been a wake-up call for clubs to return to their original purpose. Clubs need to reflect on the basic mission of serving members rather than trying to run semi-public banquet centers, public golf courses for outings
While cognizant of the personal tragedies and economic havoc brought about by the COVID-19 pandemic, the reality is that it has been the best thing to happen to private country clubs and gated communities in the past 20 years. As the world moved at warp
IT WAS NEW YORK MAYOR Ed Koch, who served from 1978 to 1989, asking the man-on-the-street New Yorkers the endless question, “How’m I doing?” Many performance scientists warn that such clumsy tactics are ineffective and unreliable. In addition, there is no measurement in Hizzoner’s approach.
The Club Director Reference Series of technical publications is the club industry’s most trusted source for tax, privacy, legal, financial and policy information. NCA members receive this resource when they join. The individual monographs listed below provide models on issues including how to establish bylaws and rules for clubs, committee and membership guidelines,