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Tag: finance

Data-Driven Leadership: What is the Alternative?

The Jim Collins book “Good to Great,” widely reviewed as one of the best business books of all time, was published in October 2001. In my technology days, I had the fortune of working closely with a person, who while studying for his MBA at

The Value Proposition: Total Cost of Belonging – Q3 2021

Successful clubs understand that when it comes to selling memberships, they must compete on value, not on price. Dues and fees paid by the members must be sufficient to fund delivery of a compelling member experience and ensure that programming and facilities are consistently fresh

How do clubs make the shift from reactive to proactive financial strategy?

As a capital planning advisor to hundreds of clubs over the course of my career, one of the most common characteristics among clubs functioning reactively is a failure to understand their club’s capital requirements and how to properly fund them. Those clubs typically lack a forward-looking capital plan, and as a result they are saddled with an accumulation of

Data Mining: Technology Spending

Relative to most other industries, clubs have been slow to adopt technological advancements over the past two decades. An abrupt introduction to concepts like virtual member service and remote work over the last 18 months likely has some clubs reconsidering how they prioritize investments in

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