Setting the Right Tone For reasons from common courtesy to developing life-long members, a well-thought-out orientation process is a best practice for private club success. Getting off to a good start is important in any endeavor. Membership is no exception. Despite this basic tenet, one of the more confounding statistics McMahon Group has collected from clubs over
Strategies for Effective Orientations that Lead to Success COVID-19 revealed that strong culture guides and strengthens businesses, through their more perilous challenges. One of the key elements of a strong culture is an effective orientation process, which provides the foundation for the long-term success of staff and boards. Why Orientation
Unless you’ve built a club from the ground up, every one of us has inherited a workforce, and for that matter, a club’s workplace culture. Some of us have walked into organizations where the service culture functions as the cornerstone of the operation and others
Belle Meade Country Club (BMCC) is a private, member-owned club in Nashville, Tenn., with robust recreational amenities and a renowned culinary reputation. Founded in 1901, the club moved to its current location in 1915 where it is a central and coveted element in its members’
After years serving as a beacon of light in Detroit’s distressed downtown, the Detroit Athletic Club (DAC) is now a pillar of success in this resurgent community. Frankly, if you haven’t been to Detroit in the last few years, you’ve never really been there. Home
Culture is the glue that holds societies together. It unites; it motivates; it enables. However, because culture is pervasive and shared, we often fail to observe its role in our lives. Signs of culture surround us in a variety of forms: work, art, leisure. Yet
We may not realize it, but we are in the midst of a societal transformation unlike any America has ever seen before. At the center of this transformation are two massive demographic shifts: the rapid cultural diversification of the U.S. and the cohabitation and interaction
“CULTURE EATS STRATEGY for breakfast,” said management guru Peter Drucker. For clubs, culture is governance, and private club strategy—no matter how good and well-conceived—will be a victim to poor governance. According to Fred Laughlin, nonprofit governance expert and an associate at Global Golf Advisors (GGA),
Q: What do you get when you cross a notorious prankster, an inventive team of conspirators, more than 2,300 club members with remarkable discretion, and one of the most beloved employees ever to grace The University Club of Washington, DC’s esteemed “Mansion on 16th Street”?
As you can see from the breadth of subjects focusing on club dining and food and beverage within this issue of Club Trends, a lot goes into putting together a great food program. Purchasing, menu planning, preparation and cooking, facility design and scheduling are just