High Expectations for HR and the Workplace
Human resources has always been an important component of the American work life, but even more so today. From recruiting, hiring and onboarding new staff to compensation, morale, and other workplace issues where employees have higher expectations, human resource departments have tremendous challenges and opportunities.
Club Technology Study: Technology Adding Value to Clubs
The Club Technology study was conducted with support by Hospitality Financial and Technology Professionals (HFTP®). NCA members will receive the full report in April 2018. Learn more about HFTP at hftp.org. Following a study in Spring 2017 on the state of club technology and timing
Preventing Legal Risk: How to Avoid 8 Club Problems
Often at the forefront of club legal challenges are issues such as overtime, the Waters of the U.S. rule and health care, among others, that may mean wholesale changes to club operations. However, other issues that appear innocuous in comparison can be equally harmful and put
5 things to know about GDPR: Risks and opportunities for clubs
Privacy regulations in the European Union (EU) have long been considered some of the world’s toughest, and those laws are now becoming more stringent—even for U.S. organizations and even for private clubs. The EU’s General Data Protection Regulation (GDPR), adopted in April 2016, requires all
What are the financial downsides to misclassifying an independent contractor?
The risks of misclassifying independent contractors vary from state to state, but, in general, the consequences can include the following. Claims for unpaid minimum wage and overtime – If the cash payments are determined to be gratuities rather than wages, then the club could be
Focus on the Balance Sheet for Long-Term Financial Stability
Shifting board focus from the income statement to the balance sheet is a critical first step in addressing the issue of sustainable financial success for your club. In this edition of Data Mining, we look to the balance sheet for information about the club’s PPE
Changing Lifestyles: The Importance of Reinvention
WHEN I STARTED working in the private golf and country club industry more than 40 years ago, golf, cards in the men’s locker and dressy family dinners in a dining room of white tablecloths, hunter green carpet and burgundy chairs were the status quo. Clubs
What are some of the things we can do to attract new members to our city club?
There are many reasons to be optimistic about city clubs. First, cities are growing again, powered by the intensely urban millennials and, in many cases, older baby boomers who also want to experience the excitement of city living. Second, many city clubs went away over
Where should clubs focus their attention to find new members?
A bleary-eyed Keith Richards awoke with music in his head. He switched on the recorder and laid down the riff that everyone now knows to be the lead-in for “(Ain’t Got No) Satisfaction.” And, then, promptly fell back asleep. “When I woke up in the