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Category: Club Director

Showcasing Staff Skills

It was a club manager’s nightmare: Our Fourth of July fireworks and festivities were rained out and the rain date was a no-go for our fireworks provider. For a moment, it felt like our proud tradition would be quashed and our members would be disappointed

Staffing for Success in Today’s New World

John F. Kennedy is quoted as saying: “Change is the law of life. And those who look only to the past and present are certain to miss the future.”  Our lives have changed dramatically during the past four years, particularly in relation to our jobs.

D&I 101: Vendors

Every club has its own unique culture made up of traditions and history. As club leaders think about the landscape of diversity and inclusion and its societal impact, it includes not only club members and staff, but vendors engaged by the club. Why D&I? In

Sailing Differently

Abutting downtown, historic Annapolis, Md., and the U.S. Naval Academy, Spa Creek is a boater’s paradise all spring and summer long. On Wednesday nights and weekends, dozens of sails unfurl and sailors take to the water for regattas held by the Annapolis Yacht Club and

D&I 101: Staffing

Every club has its own unique culture made up of traditions and history. As clubs consider diversity and inclusion, it’s key to include both club members and club staff. From NCA’s Diversity & Inclusion Committee In recent years, there’s been an emerging trend at clubs

Chilton Club’s D&I Journey

Diversity is an ongoing topic within the club industry, with some clubs making progress on their diversity initiatives and others struggling with where to begin. Diversity is really about differences; the color of one’s skin, religion, ethnicity, race, and gender, to name a few. Just

2022 Club Benchmarking Labor Survey

DIFFICULTY ATTRACTING and retaining staff and upward pressure on hourly wages have challenged the private club industry the last several years. In August 2022, Club Benchmarking (CB) conducted a labor survey to quantify the extent to which clubs have been affected by those challenges and

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