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Category: Club Director

The Fun Is Good Philosophy

I love the Peter Drucker quote “Culture eats strategy for breakfast.” I’ve always been a firm believer that when a well-defined, clearly communicated, customer and employee-centric culture exists, great things follow! Simply put, it’s all about rediscovering what’s important in business (and life) and acting

The Basic Laws of Success

“More important than doing things right is doing the right thing.” – Peter Drucker You intend to be successful. Do you intend to be really successful—to the extent you will retire independently wealthy? When I ask that question during my travels around the country, 100%

Ever Evolving: ECM Winner Steve Cummings

For Steve Cummings, CCM, CCE, of the Harvard Club of Boston, “creative consistency” has been the driving principle behind his career success— and Excellence in Club Management honors. All club managers—and those in city clubs in particular—had to navigate a course strewn with a sudden

The Long and Short of Worker Shortages

IN MY ROLE with the National Club Association (NCA), I have the good fortune of speaking with club managers across the country nearly every day. I have also served on the board of my country club for the past eight years, so no matter the

Transitions

AS A NATION, we’ve undergone numerous political and economic changes in the last three years. The House of Representatives and Senate flipped from Republican to Democratic control. The presidency flipped from Republican to Democratic. Our economy was effectively shut down due to a pandemic and

Hosting Major Golf Championships

HOSTING A MAJOR golf championship is typically a onceinalifetime experi ence. I have been fortunate to host three major golf championships, two PGA Championships, one U.S. Open, two Tour Championships, a Senior PGA Champion ship and a U.S. Men’s Amateur Champi onship during my 27

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