IT WAS A TRUE PLEASURE to meet so many of you at the 2022 National Club Conference in Charleston! Meeting so many of you at the Conference made for a fabulous formal introduction to the National Club Association (NCA). Since joining the NCA staff in
Clubs need cash to operate and simply looking at your club’s cash balance isn’t enough. Measuring and monitoring liquidity are critical to understanding your ability to meet your obligations and invest in your future. Monitoring liquidity on a monthly basis makes it easier to stay
This blueprint is a tool for club leaders (both management and board members) to evaluate our clubs’ policies and procedures to create programs and guidelines to hire the best staff and offer opportunities for advancement, to ensure a vibrant membership group, find vendors who follow
The Diversity, Equity and Inclusion (DEI) Committee of the National Club Association (NCA) developed talking points and a DEI blueprint as a guide for clubs to use in their own DEI efforts. These documents are a starting point for clubs and should be considered, customized
While the goals of financial sustainability, engaged staff and increasingly satisfied members remain the targets of every private club, the formula to achieve such a trifecta has changed in recent years. Because so little remains the same, how can a general manager best ensure their
Clubs are heavily investing in capital improvements these days. Projects are larger and more comprehensive than ever, so in many cases, many of them seem to be taking a one-and-done approach. That isn’t feasible for most clubs, however, and there seems to be a hierarchy
CLUB BENCHMARKING has conducted a Club Governance Survey annually since 2017. In every survey, succession planning for board members and officers has ranked high on the “room for improvement” list. The trend continued with the 2021 survey, in which less than 50% of board members
Chrissie Bennett grew up cooking with her Jamaican-American family but never went to culinary school or considered a job in the kitchen until her mom lit a bit of a flame under her. “The sous chef at Winged Foot Golf Club had a friend who
Picture yourself standing on the bank of a river you must cross and have never crossed before. What are you feeling? Maybe anxiety because you don’t know how deep the river is, the strength of the current, or if there are snakes or other unknown
Like many clubs around the country, Mount Vernon Country Club (MVCC) in Alexandria, Va., has seen a surge of members with school-age children. Just five years ago, MVCC had 400 children under the age of 18 within the membership. In 2022, the club is delighted