Evaluating the Board’s Performance: How’s the Board Doing? Grading the Board
IT WAS NEW YORK MAYOR Ed Koch, who served from 1978 to 1989, asking the man-on-the-street New Yorkers the endless question, “How’m I doing?” Many performance scientists warn that such clumsy tactics are ineffective and unreliable. In addition, there is no measurement in Hizzoner’s approach.