One of the most challenging aspects of club management today is achieving a successful dining program. When asking members what their expectations are for club dining, 70 to 80 percent will say, “just make it one of my favorite places to dine.” But when asking
How satisfied is your club’s membership? In analyzing survey results from more than 1,000 private clubs, the answer to this question is by far the best indicator of club success. From this one finding we know if a club is delivering its promise. And if
The Challenge: In a medium-sized market, Odessa sought to achieve sufficient scale to continue to offer a premium club experience and to keep pace with the market’s shifting needs and wants. Located in the oil-rich region of Texas known as the Permian Basin, Odessa Country
While many clubs have seen their hold on membership utilization weaken with inroads into the high-end golf experience and the rapid expansion of out-of-home dining alternatives, Westmoreland Club has become a leader in the renaissance of the city club by offering what no one else
The Union League of Philadelphia takes great pride in taking calculated risks and blazing the trail in the club industry. Never one to rest on its laurels, the club embraces change and always looks to the future with one goal in mind: to add the
We are entering a period of profound change in the United States. Demographic, lifestyle and economic factors are swirling in varied directions. The population is aging; the types of activities—social and recreational—that pique our interests are changing; and a smaller middle class is the barbell