We all have those moments in our personal and professional lives. The ones that get frozen in time. For me, one of the most significant happened at the intersection of Green Island Road and Diamond Causeway on Skidaway Island, just outside of the main gates
A challenge in many private clubs is that every year is a “new beginning” as new board members are seated, and outward-bound servant leaders are replaced. Four important considerations will make leadership transition more effective and impactful at your club. Plan and implement board orientation earnestly Most
Recently, I was asked by the president of a National Club Association (NCA) member club what types of benefits clubs typically give to their leadership. The honest answer was that I hadn’t the slightest idea. This lack of understanding sparked the idea to do a
If I could go back to my days as a club manager and change my orientation for new board members, there would be a signed commitment asking them to resist the temptation to imprint their own business experience and knowledge on the club. Club Benchmarking’s
Most clubs need to refresh and refine their strategic plans in the wake of the novel coronavirus pandemic. Strategic priorities have shifted and, most importantly, members’ wants, needs and expectations have changed. Here are keys to updating your club’s strategic plan and putting it to
You would be wrong if you think of Greensboro Country Club (GCC) as a sleepy, tradition-bound club within a tradition-bound community. Not only is Greensboro, N.C., a steadily growing city, but its eponymous country club is also expanding as evidenced by its recent $19 million
Each year a substantial percentage of clubs experience a change in board members and officers. The result is an annual adjustment period as the new president, new officers and a board of several new members establish themselves in their respected positions. Often club bylaws will
When speaking about club governance, we distinguish between principles and practices. Principles are those elements of a governance model that are to be held inviolate. The five principles that are critical to the efficiency and effectiveness of a club governance model are: Clarity of authority
Two decades ago, Jim Collins wrote the best-selling book “Good to Great,” which identified characteristics of companies that significantly out-performed others in their respective industries. First among the characteristics was “First Who, then What,” a chapter on getting the right people on the bus. The
Defining a high-performing board, how it is formed, what it does, how it does it and how it is measured are fundamental challenges becoming more relevant as members seek efficiency, effectiveness and transparency from their boards. Drawing on data from hundreds of clubs, scores of