The 2022 Member Survey Says … The National Club Association (NCA), in collaboration with GGA Partners, recently completed a survey of club leaders and board members covering the topics of governance, strategy and communications. A total of 274 clubs participated, of which 82% were from
As clubs look to attract and cultivate the next generation of board members, there are many factors to take into consideration. The very best volunteer leadership candidates often don’t raise their hands or jump to be considered for the positions. Those who are eager to
At the northern tip of Scottsdale, Ariz., sits The Mirabel Club, one of many premier clubs in a city known for its luxury golf courses. Mirabel was developed by Discovery Land in 2000 and sold to the members in 2009. A top priority of the
Their photos adorn the club’s hallway, usually aligned in chrono-logical order and offering a timeline of male business dress over the club’s history. They are the past presidents. Their recognition on the wall underscores the prestige of the office, the highest rank a club member
A Strategic RoleAn organization’s culture can be defined as the values honored at all levels of the organization. At a private club, its values must be shared and honored by staff and members alike. Clubs are often given labels that reflect their culture: friendly, exclusive,
Capturing Member Perception of the Club’s Board of DirectorsEach year, GGA Partners conducts scores of member focus groups and member surveys to help clubs understand the views of their members on a wide range of topics from the condition of the fairways on the golf
Presidential AuthorityThe bylaws of almost all clubs assign a president to be their highest- ranking officer and the board chair. In many cases, the president is granted wide-ranging authority, as seen in one club’s bylaws, “The President shall be the chief executive officer of the
The Board is the “Bus”In his immensely popular book “Good to Great,” Jim Collins posits five characteristics of “great organizations.” He starts with the principle of getting the right people on the bus, i.e., “Those who build great organizations make sure they have the right
Strategic planning has become important in most leading clubs, riding the wave of membership growth across the U.S. Long a proven tool of the best-performing private clubs, strategic planning brings intention and clarity to the board’s efforts. Beyond the textbook matters of sound strategy, five
