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Category: Club Director

Can you still afford to be all things to all members?

GOVERNORS nationwide are cautiously phasing in the business and services that can reopen. As of the end of May, most private club golf courses are open, but it may still be weeks or months before other facilities open. In some regard, that is fortunate because it

Challenging Conversations: Women and Negotiations

Women have made incredible strides in the workforce. Since the 1970s, their participation in both the workforce and in education has dramatically increased. Today, according to the U.S. Bureau of Labor Statistics, women outnumber men in college education across all degrees (bachelors, masters and doctorate), and

Chartering Board Committees: Setting the Groundwork for Good Committee Work

EFFECTIVE COMMITTEES are made of compendious charters. Chartering board committees requires clarity of thought and mission. Clarity arises from specificity within the committee charter. When chartering committees there are two touchstones to reference. First, the club bylaws dictate certain mandatory committees that support effective governance. Second,

How can clubs make change advantageous?

Change has engulfed and will define us. Change usually arrives suddenly and without warning. Change often seems threatening until one develops an understanding that change is a certainty that can be made highly advantageous. Ginni Rometty, executive chair of IBM, told Fortune magazine editor Alan Murray, “There

Nontraditional Activities: New IRS Analysis of Problematic Activities

The Internal Revenue Service (IRS) recently provided clubs with insight to the IRS’s analysis regarding whether an activity is the active conduct of business not traditionally carried by tax-exempt clubs. A club must be vigilant regarding the identification of nontraditional business activities because such activities do not

Process vs. People . . . and the Winner Is?

I OFTEN ENGAGE in conversation and even debate the question of what comes first: process or people? Should we focus on recruiting, hiring and retaining the right people or on improving business processes? Early in my career, I was always frustrated as to why people did

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