Racquet Rebound: Demand for Racquet Sports Surges
While golf has received much of the recent attention in the club and sports world due to its pandemic spike in participation, racquet sports like tennis, pickleball and the emerging padel continue to gain popularity among a growing number of demographics. In turn, games involving
How Generational Diversity Shapes Long-Term Planning
Data-driven leadership reaches beyond the club’s finances. The most important club facet is the membership experience, and very few businesses have as much insight on their customers as private clubs. There is significant room for advancement in data-driven insight that can flow from analyzing the
Generational Changes: How New Lifestyles and Preferences are Challenging Today’s Standards
As “life as normal” continues to change meaning since the pandemic’s onset, so do the trends that shape how individuals behave and make decisions. The last two years have put many plans on hold while rapidly introducing new ways to approach daily routines, whether via
Case Study: Oakland Hills Country Club’s South Course Evolution Comes Full Circle
Since Oakland Hills Country Club (OHCC) in Bloomfield Hills, Mich., opened its Donald Ross-designed South Course in 1918, its members have enjoyed the prestige that accompanies hosting championship golf, including six U.S. Open Championships, two U.S. Senior Opens, the U.S. Women’s Amateur, two U.S. Men’s
Taking a Pulse on Golf: Trends in Golf Operations, Facilities and Member Play
In August and September 2021, McMahon Group conducted a Pulse Survey of 261 private club leaders on the topic of golf.
Case Study: Mastering the Delicate Balance
Philadelphia Cricket Club’s Golf Programming and Facilities The Philadelphia Cricket Club (PCC)—the oldest country club in the U.S.—was founded in 1854 to provide a venue for its members to socialize and play cricket. Members soon began enjoying other sporting activities and during its 168-year history,
What trends are emerging from the pandemic?
Soon, I may write an article where COVID-19 isn’t a relevant part of the story line, but this is not one. There is still too much happening around us as a direct result of the pandemic, and for many—especially those who operate a club with
Case Study: Washington Golf and Country Club’s New Director Orientation
Getting Everyone Up to Speed in Their Lanes Before becoming the general manager/COO of the ninth oldest golf club in the country, Patrick Tobey, CCM, CCE, CEC, held positions at both resorts and private clubs as a chef and assistant general manager. Some great mentors along the way and exposure to
Case Study: Onboarding Strategies for Success
The Club at Mediterra A private club is successful only when it attracts, hires and retains great people. It’s that simple, and it’s that hard. Unfortunately, many club leaders make the task of hiring and retaining great employees more difficult by locating the challenge outside of