While it is encouraging to see that small majorities were recorded in the responses to each question in the Pulse Survey, other results, as detailed in this issue, highlight many reasons why the percentages in both cases should be much higher. With clubs focused on
City clubs had to fend off big initial blows from the pandemic, as commuting for work and travel for both business and leisure, which have always been a large part of these clubs’ lifeblood, suddenly came to a screeching halt. Those factors were slow to
City clubs had to fend off big initial blows from the pandemic, as commuting for work and travel for both business and leisure, which have always been a large part of these clubs’ lifeblood, suddenly came to a screeching halt. Those factors were slow to
During my interview for the general manager position at Florida Yacht Club (FYC) in May 2014, I had a brief meeting with Clubhouse Manager Billy Mayo. Knowing he had been with the club since 2004, I asked what he saw as FYC’s biggest challenge. His
The Florida Yacht Club (FYC) in Jacksonville, Fla., was founded in 1876 by New York business- man William B. Astor Jr., with the purpose of promoting yachting and social enjoyment. Jacksonville—accessible by rail and water, site of grand hotels and known for its pleasant weather—was
Clubs are heavily investing in capital improvements these days. Projects are larger and more comprehensive than ever, so in many cases, many of them seem to be taking a one-and-done approach. That isn’t feasible for most clubs, however, and there seems to be a hierarchy
Strategic planning has become important in most leading clubs, riding the wave of membership growth across the U.S. Long a proven tool of the best-performing private clubs, strategic planning brings intention and clarity to the board’s efforts. Beyond the textbook matters of sound strategy, five
It’s a story we’ve all heard hundreds of times over the past year; “2020 started like any other year, and then COVID hit…” Where the story went after that depended on your situation. For The Landings Club, the year took many twists and turns. How
We all have those moments in our personal and professional lives. The ones that get frozen in time. For me, one of the most significant happened at the intersection of Green Island Road and Diamond Causeway on Skidaway Island, just outside of the main gates