McMahon Group conducted their Annual Pulse Survey late last year to gather feedback about topics related to private clubs, ranging from membership trends to human resources to operational issues. Following is a summary of the results from the 445 managers and executives who responded MEMBERSHIP
A new separation is occurring in the club world and it is based on one critical element: can your club raise the capital required to maintain premier existing conditions and offer the new amenities it needs to compete? As you know from reading NCA-McMahon’s Club Trends,
CLUB BOARDS ARE OFTEN CHARACTERIZED AS MICROMANAGERS. What might be viewed as the latest “distraction” can become something that derails a board’s performance for the year or the general manager’s employment— general managers can be fired for failing to follow through on seemingly innocent suggestions
“A decade from now, the hearts of some of our largest cities will no longer be defined by gleaming skyscrapers surrounded by well-manicured corporate plazas.” – Kate Ascher, Milstein Professor of Urban Development, Columbia University, May 7, 2016 Cities are hot, and this is
In the fall of 2016, McMahon Group conducted a Pulse Survey on facilities in private clubs to learn about what is being offered and where the industry is trending. Thank you to the 387 clubs that responded to this survey and provided great information about
Many new directors come from business backgrounds where they are continually challenged to increase sales and profit. They naturally think that this is one of the roles they are going to play on the club board. As they start out, they want to share their
Like a great pot of soup, developing the right mix for your club’s communications plan takes a base of quality ingredients, blending in a little of this and a little of that, all seasoned to your liking. What strikes a chord at one club may
What’s the biggest challenge facing clubs today? Since clubs are in the dues business, it would seem the answer to this question should always be membership retention and attraction. Clearly, without an adequate supply of dues paying members, everything else is vying for second place.
(Washington, D.C., March 25, 2016) – McMahon Group, a full-service consulting firm specializing in private clubs, has renewed its commitment to the National Club Association’s (NCA’s) corporate partner program as a Strategic Alliance Partner. This renewal begins McMahon Group’s third continuous year as an NCA corporate
Q: Do you have any tips for how we can upgrade our governance practices to get everyone on the same page? A: Consultant-speak for “getting everyone on the same page” is to increase “alignment” in your organization. This is beneficial in any enterprise, but more difficult