WHEN A CLUB’S volunteer leadership is made up of individuals with extensive experience sitting on and leading corporate or nonprofit boards, general managers can be at a disadvantage in the boardroom. The relationship between manager and board is critical, but such disparate backgrounds can make it
The private club industry is a vibrant and ever changing community. Members, staff and general managers have often called multiple clubs “home” throughout their club lives, making private clubs one of the most supportive and inclusive segments of the hospitality industry. In particular, general managers
Chicagoland is home to many prestigious and thriving private clubs. To remain relevant, satisfy members’ expectations, and enjoy a bustling year-round clubhouse, clubs must contend with competition as well as with Mother Nature. After an ambitious renovation/construction project, members of Highland Park’s Exmoor Country Club
ACROSS CORPORATE America companies tend to announce, well in advance, a leader’s impending departure. These announcements are often followed by the naming of a successor. This best practice approach is designed to minimize the uncertainty among stakeholders as to how the company intends to move
As we look to the future of the private club industry, we see two interconnected issues having the most impact of club success: How clubs are governed? How clubs are managed? Without effective leadership in both areas, clubs will languish and slowly decline.
Women’s traditional role in society has been evolving for decades, and according to the Bureau of Labor Statistics, almost 40 percent of working wives now earn more than their husbands. Women began graduating from college in greater numbers than men in 1985 and a recent article in USA
A best practice can be defined as a technique or methodology that, through experience and research, has proven to reliably lead to a desired result. Club managers are faced with finding best practices to operate their club on a
Most people are familiar with the “golden parachute” concept—the clause(s) in a senior executive’s contract calling for a range of benefits and payouts should an organization, for whatever reason, want that executive to leave. But what happens in the reverse situation? What happens when the