AFTER TWO YEARS on the pandemic roller coaster, the club industry is facing a paradox of people—specifically members and employees—that poses a threat to club culture. On the member side, many clubs have been surprised to find themselves in a position of strength after two
While inflation, gas prices and the state of the economy are all real issues, among the most concerning issues for the private club industry is labor and what it will look like in the future. Club executives are grappling with the number of open staff
“Everyone wants to save the world, but no one wants to help Mom do the dishes.” – P.J. O’Rourke I had the occasion to meet and speak briefly with libertarian humorist P.J. O’Rourke and attended a book release at the CATO Institute in 2018 where
As “life as normal” continues to change meaning since the pandemic’s onset, so do the trends that shape how individuals behave and make decisions. The last two years have put many plans on hold while rapidly introducing new ways to approach daily routines, whether via
Clubs are unique within the hospitality world, offering a multitude of services under one roof that would normally be delivered by multiple stand-alone service providers. When you combine this specialized offering with the need to optimize and standardize service levels throughout an entire property, clubs
Labor and Wage Pressure on 2022 Club Budgets In October 2021, Club Benchmarking conducted a survey aimed at quantifying the impact of labor shortages, hourly wage inflation and other economic pressures on 2022 club budgets and dues rates. More than 540 clubs responded, and the study findings were compiled in an industry report which