If you’ve heard me speak before, you know I stress that club boards should read their bylaws annually to be sure they know and understand what the bylaws say, identify provisions that the club is not following or wants to modify, ensure the bylaws do
Mere mention of the IRS tends to trigger certain symptoms among club board members: sweaty palms, worried looks, and the overwhelming feeling that, though you’ve tried to do everything right, you still may have done something wrong. That’s O.K. It’s a natural reaction. But, contrary
Sound governance practices and principles are the foundation of a successful club. They lay the groundwork for the club’s board and its decisions, as well as ensure that club procedures adhere to strong legal and ethical standards. NCA, in conjunction with the NCA Foundation, recently
To protect your club from liability, be sure to develop usage rules in the following areas when crafting your club’s IT policies: E-Mail Internet Remote Access Passwords Removable Media Social Media Specific policies your club should consider implementing include: E-Mail/Internet: Prohibit employees from transmitting
Tough economic times can bring out the best and the worst in people. While everyone would like to believe that all employees act ethically and responsibly all of the time, fraud does happen. Clubs should take a closer look at their fraud insurance and take
Private clubs are steeped in tradition, but despite their solid, time-honored foundations, certain elements of current trends infuse themselves into daily club life. Some of these elements are the fly-by-night fads of a culture constantly on the move, and others are the unique elements of
Throughout my years in the club industry, “club culture” has been a general topic of conversation among my friends, peers, members and staff. Oftentimes, what distinguishes one club from another and gives each club a unique character can be hard to see. At most top clubs, the differences in terms of operations are
Being the president of a private club can be very rewarding or very frustrating, or more likely both. In some cases it can also be thankless. Most people who step forward to take up the president’s gavel don’t do so for a pat on the
Long-term strategic planning is at the heart of every club’s ability to prepare for the future. Unfortunately, saying that a strategic plan is important and knowing how to actually create one that meets the needs of your specific club are two very different things. Establishing
A recent survey asked private club general managers what club attribute is of greatest importance to members. The top answer: “Well managed.” While it may seem like a simple response, the challenge lies in determining what it actually means. Coming to a consensus on the