Servant leadership is the cornerstone of private club governance. Private clubs prosper or perish on the strength and durability of their servant leaders. And, often unknown to those they lead, it is a thankless job. Servant leadership was first mentioned in the 1970s by Robert
TO ACCURATELY and effectively monitor the health of the club, stakeholder groups must focus on key performance indicators that are appropriate for their role in the organization. While a department manager’s dashboard will include operational KPIs, board members should be focused on high-level, strategic KPIs
Q How does a club find the best board candidates? Are there best practices for board succession planning? A Most public companies and many large nonprofit organizations have an almost unlimited pool of potential candidates to fill open board positions. However, private clubs by their very nature
STAKEHOLDER GROUPS need specific information relative to their role in the organization. In a world drowning in data, businesses use dashboards to organize relevant sets of key performance indicators (KPIs), but all dashboards are not created equal. Think about a plant manager in the automotive industry.
My youngest son and I watched Rory McIlroy walk down the 18th fairway after hitting a wonderful approach to secure his first Players Championship. With admiration, Paul Azinger commented on how McIlroy was the picture of “resiliency.” We often think of individuals who have, time over
Change is constant in the private club industry. It impacts members, managers and staff. Change is also advantageous. As Albert Einstein said, “In the middle of difficulty lies opportunity.” Managers and employees who are optimistic about new ways of doing things are sure to benefit
A BOARD POLICY MANUAL (BPM) is a living document used by club boards and committees to effectively govern their clubs. It communicates to board members how to meet their fiduciary responsibilities, be compliant to governing documents and provides all policies necessary for consistency and efficiency
EFFECTIVE COMMITTEES are made of compendious charters. Chartering board committees requires clarity of thought and mission. Clarity arises from specificity within the committee charter. When chartering committees there are two touchstones to reference. First, the club bylaws dictate certain mandatory committees that support effective governance. Second,
Whenever a new United States president comes into of behalf of the board; they also serve as a proving ground office, we tend to judge them during the first 100 days. It’s no different for club presidents—though your term actually begins at least 60 days
Butler is a 200-year-old Western Pennsylvania city 35 miles from Pittsburgh. It is home to 14,000 residents who relish the small-town vibe and proximity to a thriving metropolis. Since the early 1800s, Butler has been home to many family-owned farms and has a diversified economic