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Tag: governance

Confidentiality: The Fourth Fiduciary Responsibility

“Three my keep a secret, if two of them are dead.” – Ben Franklin Much has been written about boardroom confidentiality in both the public and private sectors, but not specifically for private clubs. Confidentiality may not be one of the legal duties of private

Does Your Club Have a Whistleblower Policy?

Club membership places those charged with club governance in a position of trust, which imposes a duty on them to put the interests of the membership above any individual interests. Various policies are critical for sound governance and to ensure that club procedures adhere to

National Club: Board Toolkit: Club Leadership Essentials

Board Toolkit: Club Leadership Essentials

The Toolkit serves as a go-to resource for boards and board members alike to help them effectively govern from day one. The publication covers six chapters full of best practices, tips, checklists, and sample forms and templates (which you are encouraged to use and may

Should we grieve for the Grievance Committee?

MORE OFTEN THAN NOT, a club’s Grievance Committee can be its biggest asset when dealing with a troublesome member. However, what happens when the exact opposite occurs and there is a grievance with your Grievance Committee? Dealing with a troublesome member can be a minefield of

Governance Perspective: The Board Advisor

My first exposure to private club governance was as a board and committee member at my own club. I served for 10 years, the last three as president. That experience was the catalyst for launching Club Benchmarking, and it continues to inspire my work as

Governance Perspective: The Board Member

As an avid student of organizational leadership, I’ve spent considerable time contemplating what makes some boards so successful while others flounder. Over the last three decades, I’ve reported to boards of directors as CEO of three different nonprofit golf associations and I’ve served as a

Governance Perspective: The General Manager

Prior to joining Club Benchmarking as CEO in 2017, I enjoyed a wonderful career in club management that began in 1984. Along the way I had the benefit of many exceptional teachers, but when economic turmoil began to shake the club industry in 2007, I

The Ultimate Legacy: Reimagining Club Leadership

Since 1914, families in the San Francisco Bay Area have been drawn to Diablo Country Club (DCC) at the base of Mount Diablo, where the vistas of the Las Trampas Range are nothing short of stunning. The club is touted as the first to be

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