Based on the broad exposure we have to clubs through North America, trust in the board and its leadership of the club are common concerns of private club members. The leading causes for these concerns fall into one of five themes: Perceived errors and/or decisions
Founded in 1891, the University Club— known as the UClub—is Boston’s premier athletic and social club, offering its members an array of aquatics, squash and fitness programming as well as a social component that includes activities for all ages, seven days a week, year-round. With
Our relationship with technology continues to intertwine with virtually all facets of life, including the workplace, home, our health and interactions with each other. Not just cool or experimental, today’s technology provides more useful benefits to its users than ever before. Here, we examine new
Chances are if you ask any consultant to identify the number one complaint from boards about their general manager, it would be poor communication. This is also true for most memberships at large. Communication is central to organizational success, yet most of us struggle to
It’s easy to identify the keys to good communication practices: clear, concise information; accuracy and detail; and identifying the balance between effectively promoting club events and oversaturation. Many communications positions in the club industry were created as a solution—solving the problem of organizing a club’s
Content Marketing was unknown in 1956 when wily Sam Phillips, the Memphis-based musical producer who launched Elvis Presley on his path to stardom two years earlier, realized he was hosting something worthy of attention … four Hall of Famers singing together. Many private clubs may be
Belonging to, or even visiting a club, comes with certain expectations. One of which is that an elevated level of service will be experienced. In order to deliver on these expectations, clubs are turning to sophisticated technology applications not only to streamline tedious and time
The Federal Court’s November 22 preliminary injunction stopped the Overtime Exemption Rule from going into effect on December 1. This rule would have increased the minimum weekly salary an employee must earn to be considered exempt from overtime to $913 from the current minimum weekly salary is
As discussed in the macro article, the Internet of Things promises to improve the relevance and functionality of the many systems that we operate and depend upon as we navigate our daily lives moving from work to home, scheduling appointments, arranging travel and managing our
Technology revolutions always take longer than predicted, but arrive faster than anticipated. –Michael S. Malone Private clubs have approached technology and communications in an evolutionary—rather than revolutionary way. But it didn’t happen overnight. As clubs adapted and incorporated technology’s advancements, clubs became increasingly alert to