RELATIVE TO MOST OTHER INDUSTRIES, clubs have been slow to adopt technological advancements over the past two decades. An abrupt introduction to concepts like virtual member service and remote work over the last 18 months likely has some clubs reconsidering how they prioritize investments in
Relative to most other industries, clubs have been slow to adopt technological advancements over the past two decades. An abrupt introduction to concepts like virtual member service and remote work over the last 18 months likely has some clubs reconsidering how they prioritize investments in
NCA Enters Fifth Year with Industry’s Data Leader Washington, D.C., (July 27, 2021) – The National Club Association (NCA) is pleased to announce that Club Benchmarking has renewed their commitment to NCA as a Strategic Alliance Partner. This renewal marks the fifth year of a
TODAY’S CLUB WORKFORCE brings together four generations under one roof. A 2019 whitepaper by Paychex, Inc., “Potential Benefits of a Multigenerational Workforce” calls it an advantage for employers willing to embrace the idea that the more diverse perspectives a team brings to a problem, the
CLUB BENCHMARKING has been monitoring and reporting on the impact ofCOVID-19 on the club industry since shutdowns began in March. Findings below are based on data gathered through the CB Strategic Monthly Dashboard. With restrictions still in place on weddings, banquets and golf outings, changes
CLUB BENCHMARKING has been monitoring and reporting on the impact of COVID-19 on the club industry since shutdowns began in March. Findings below are based on data gathered through the CB Strategic Monthly Dashboard. With restrictions still in place on weddings, banquets and golf outings,
Perspective, innovation and focus will be the key to navigating 2021 club budgets. For board leaders willing to embrace the change, the COVID-19 crisis could be the catalyst for a much-needed course correction that will strengthen their clubs and the industry as a whole. After
SINCE EARLY MARCH, Club Benchmarking has been monitoring and reporting on the impact of COVID-19 on the club industry based on data gathered through the CB Strategic Monthly Dashboard. Non-dues revenue serves as a proxy for member activity, so it is not surprising that the
GEORGE BERNARD SHAW once said, “Progress is impossible without change, and those who cannot change their minds cannot change anything.” In the club industry, the most relentless and dangerous issue in need of change is an obsession with the financial outcomes in F&B that we
Carmel Country Club in Charlotte, N.C., has an energy and vibrancy that is truly unique in the private club industry. Its membership is on the younger side and they are very active, both physically and socially. Even under COVID-19 limitations, members have turned out in