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Tag: Club-Benchmarking

Transforming a Paradigm Pioneer

We all have those moments in our personal and professional lives. The ones that get frozen in time. For me, one of the most significant happened at the intersection of Green Island Road and Diamond Causeway on Skidaway Island, just outside of the main gates

The Value Proposition: Total Cost of Belonging – Q3 2021

Successful clubs understand that when it comes to selling memberships, they must compete on value, not on price. Dues and fees paid by the members must be sufficient to fund delivery of a compelling member experience and ensure that programming and facilities are consistently fresh

How do clubs make the shift from reactive to proactive financial strategy?

As a capital planning advisor to hundreds of clubs over the course of my career, one of the most common characteristics among clubs functioning reactively is a failure to understand their club’s capital requirements and how to properly fund them. Those clubs typically lack a forward-looking capital plan, and as a result they are saddled with an accumulation of

Technology Spending

RELATIVE TO MOST OTHER INDUSTRIES, clubs have been slow to adopt technological advancements over the past two decades. An abrupt introduction to concepts like virtual member service and remote work over the last 18 months likely has some clubs reconsidering how they prioritize investments in

Data Mining: Technology Spending

Relative to most other industries, clubs have been slow to adopt technological advancements over the past two decades. An abrupt introduction to concepts like virtual member service and remote work over the last 18 months likely has some clubs reconsidering how they prioritize investments in

Generational Diversity

TODAY’S CLUB WORKFORCE brings together four generations under one roof. A 2019 whitepaper by Paychex, Inc., “Potential Benefits of a Multigenerational Workforce” calls it an advantage for employers willing to embrace the idea that the more diverse perspectives a team brings to a problem, the

Monthly Trends Indicate Recovery

CLUB BENCHMARKING has been monitoring and reporting on the impact ofCOVID-19 on the club industry since shutdowns began in March. Findings below are based on data gathered through the CB Strategic Monthly Dashboard. With restrictions still in place on weddings, banquets and golf outings, changes

Data Mining: Monthly Trends Indicate Recovery

CLUB BENCHMARKING has been monitoring and reporting on the impact of COVID-19 on the club industry since shutdowns began in March. Findings below are based on data gathered through the CB Strategic Monthly Dashboard. With restrictions still in place on weddings, banquets and golf outings,

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