Session Description: Clubs that govern well don't leave leadership to chance. They identify, develop and prepare their volunteer leaders long before anyone takes a seat at the board table — and when they do, those leaders know exactly what the role requires. Learn how to create and implement a leadership development strategy that equips volunteer leaders to govern effectively from day one.
10:00 am: Data-Driven, Fact-Based Governance and Stewardship
Session Description: Join Club Benchmarking Founder Ray Cronin for an insightful discussion on the challenge posed to the volunteer leadership of every club resulting from the cottage industry nature of the member-owned club. This session will address the demonstrated relationship between governance, successful outcomes over time and leveraging data, fact and process; it will also focus on how leading clubs are balancing member expectations, operational performance, long-term capital planning, a shift to strategic governance and the all important source of debate and conflict in every club—the cost of belonging. Attendees will gain practical insights into strategic stewardship and governance and applying known key performance indicators (KPIs) that matter to every club.
11:00 am: Inside the Boardroom: Volunteer Leaders on Governance, Strategy & Club Leadership
Join us for NCA Club Leaders, where shared learning, insightful discussions and lasting relationships inspire stronger clubs and more effective leadership.