Our firm is often hired when a club has reached a crossroads in their strategic path and is seeking a deliverable strategy that has not yet been executed or defined. As a rule, we do not own, lease, or invest sliver equity in the private
The private club industry is justly proud of its evolution. When private clubs were first established in the United States, membership was primarily only open to the well-heeled. Members were typically men (and only men) from the most exclusive parts of society. Today, though, clubs
Bob’s Point of View “Keep your friends close and enemies closer.” How many times have you heard a board director or committee chair tell a constant complainer that they should run for the board or join the committee? Sometimes it’s just a brush off or attempt
As an avid student of organizational leadership, I’ve spent considerable time contemplating what makes some boards so successful while others flounder. Over the last three decades, I’ve reported to boards of directors as CEO of three different nonprofit golf associations and I’ve served as a
While the country’s political divide has never seemed greater, with gridlock in the halls of Congress and harsh language launched for both sides of the aisle, the private club industry stands uniquely unified. In Washington, D.C., and Congress, where what’s important is often “who you
Hurricane Irma devastated Florida clubs throughout the Southwest and Northeast in September 2017. The Florida Chapter of CMAA (FLCMAA) partnered with Club Benchmarking and the National Club Association (NCA) to create a comprehensive survey to capture key findings about the experiences of clubs across the
Clubs are finding new ways to innovate during winter, drawing members and guests of all ages for exciting programming throughout the often considered “slow” months. Regardless of climate, private clubs have instituted creative indoor and outdoor activities that take advantage of the weather, facilities and
THE NATURE of employment agreements and their terms have been changing for many years now. Not too long ago it was commonplace for a club to create a formal contract with a manager to run its club. Contracts can be expensive and time consuming for an
As a general manager, chief financial officer or department head, it is imperative to embrace and own the story of your club or department—the intersection of its experiences, culture and where it is heading. An effective story supports the club’s mission and values and the