IN “GOOD TO GREAT and the Social Sectors,” author James Collins defined a different view of the authority and accountability for volunteer organization board presidents than that of presidents (CEOs) of traditional businesses. According to Collins, presidents of volun- teer organizations lead with legislative (authority)
The Country Club in Brookline, Mass., has a 12-person board, nine of whom chair major committees. The three-person executive committee consists of the president, treasurer and secretary, who all also serve on the board, and we have a significant number of other committees and subcommittees.
Objectivity is a key component of effective decision making no matter what business you are in. Great businesses and the people who run them rely on facts—they don’t guess. Would you visit a doctor who doesn’t use blood tests, MRIs, EKGs and the like to
This issue of Club Business addresses the human aspect of club leadership and the mindsets that lead to positive or negative outcomes in clubs. It’s about the people involved, how we think and how that thinking affects governance and outcomes in private clubs. In large
The Great Resignation, the Lie Flat economy, the Great Reshuffle, the Great Rift—whatever you want to call it, the way human beings around the globe interact with their workplace has changed, permanently. The events of March 2020, when the COVID-19 pandemic hit the U.S. in
Very recently, our team and I lost an industry colleague and friend in which he sadly lost his life to depression. I had not been in contact with this man in a few years and so the shock of learning of his journey was also
The Butler Cabin at Augusta (Ga.) National Golf Club becomes a focal point each spring, when the Masters champion is awarded the famous green jacket by the previous year’s champion in front of a portrait of the club’s founder, Bobby Jones. Just a chip shot
EVERYONE SEEMS to be searching for the holy grail of best practices for a particular club issue or process, but how many times is there just one best practice? Most of these issues are situational—driven by that club’s culture, membership, economics, demographics, leadership skills, crises,
The 2022 Member Survey Says … The National Club Association (NCA), in collaboration with GGA Partners, recently completed a survey of club leaders and board members covering the topics of governance, strategy and communications. A total of 274 clubs participated, of which 82% were from
As clubs look to attract and cultivate the next generation of board members, there are many factors to take into consideration. The very best volunteer leadership candidates often don’t raise their hands or jump to be considered for the positions. Those who are eager to