Dear NCA members, Our thoughts have been with those affected by hurricanes Helene and Milton over the last two weeks. Clubs and their staff members and families have suffered significant losses in these storms, and rebuilding will be a prolonged effort. NCA hopes our members
If the noise associated with the 2020 and 2024 national elections is any indication, there is no shortage of public distrust of electronic voting systems, which have been around for more than six decades, starting with the use of punched card systems. Claims of stolen
IN “GOOD TO GREAT and the Social Sectors,” author James Collins defined a different view of the authority and accountability for volunteer organization board presidents than that of presidents (CEOs) of traditional businesses. According to Collins, presidents of volun- teer organizations lead with legislative (authority)
Imagine Cheryl’s surprise when she invited her best friend Emily from college to visit and play golf at a prestigious private club she joined. Upon arrival at the course, the friends realized some unanticipated challenges while trying to access areas of the golf club and
The Country Club in Brookline, Mass., has a 12-person board, nine of whom chair major committees. The three-person executive committee consists of the president, treasurer and secretary, who all also serve on the board, and we have a significant number of other committees and subcommittees.
Objectivity is a key component of effective decision making no matter what business you are in. Great businesses and the people who run them rely on facts—they don’t guess. Would you visit a doctor who doesn’t use blood tests, MRIs, EKGs and the like to
This issue of Club Business addresses the human aspect of club leadership and the mindsets that lead to positive or negative outcomes in clubs. It’s about the people involved, how we think and how that thinking affects governance and outcomes in private clubs. In large
“More important than doing things right is doing the right thing.” – Peter Drucker You intend to be successful. Do you intend to be really successful—to the extent you will retire independently wealthy? When I ask that question during my travels around the country, 100%
The Great Resignation, the Lie Flat economy, the Great Reshuffle, the Great Rift—whatever you want to call it, the way human beings around the globe interact with their workplace has changed, permanently. The events of March 2020, when the COVID-19 pandemic hit the U.S. in
Very recently, our team and I lost an industry colleague and friend in which he sadly lost his life to depression. I had not been in contact with this man in a few years and so the shock of learning of his journey was also