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Category: Club Director

Best Practices: The Private Club Internal Audit

Consider these findings from the Association of Certified Fraud Examiners’ 2008 Report to the Nation on Occupational Fraud and Abuse: Small businesses (defined as those with fewer than 100 employees) suffered both a greater percentage of frauds and a higher median loss ($200,000) than their larger

Accommodating Youth: Club Strategies for the Family

The dynamic of the American family has been changing for some time. As more club members want activities and amenities for the whole family, youth programming is one of the key areas on which clubs should focus more attention to remain relevant to members and

Embracing Diversity in Private Club Employment

Evidence clearly shows that today’s workforce is becoming increasingly diverse as a result of demographic trends and changes in immigrant patterns. According to the U.S. Department of Labor, the ethnic minority portion of the workforce is projected to double from 18 percent to 37 percent

Clubs and Real Estate Law: Trespass

The following is an excerpt from one of the chapters of NCA’s publication, The Legal Reference Guide for Private Clubs. This handbook assists clubs with a wide array of legal challenges, ranging from operational matters and human resource issues to governance and membership policies. This comprehensive

Service Standards in a Challenging Economy

Our industry continues to face one of the most challenging business environments experienced in decades. History predicts that improvement will come, in the cyclical manner that has been witnessed time and again. Clubs that endure will certainly be changed. The successful changes are still being

Experiential Marketing: Developing your Club’s Brand

Editor’s note:  Ocean Reef Club is a for-profit, private club. As such, its income from nonmember activities is not limited in the same way that would be the case for a tax-exempt club. However, all private clubs should avoid promoting club membership to the general

Board Vacancies: Preparing for the Unexpected

A sudden and unexpected resignation of a key board member at a private club in Michigan recently revealed a missing component of the club’s bylaws:  How to fill a board vacancy mid-term. Do your club bylaws address this issue? Does your club have a ready

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