Over the past several years, the aspect of our society that has seen the most rapid change has been the way in which we communicate with each other. With the advent of the social Internet and all that accompanies it (smart phones, iPads, Facebook, Twitter,
The president of the United States is measured after his first 100 days. I had 90. This past winter, I accepted a new job as membership director at an exclusive private equity club. Now the hard part: I only had three months before the
This is the fifth article in a special six-part series commemorating the 50th anniversary of the National Club Association. This article from the June 1996 issue of Club Director addresses the complexities of the club environment, both from management and governance perspectives. Some of the questions asked in
As a long time member of Canterbury Golf Club, where I’ve also served on the board and as the Chair on the House Committee and Green Committee, I’ve been able to see the kind of work that goes into keeping a club running. Managers, board
For the past 50 years, NCA has been working diligently on Capitol Hill as the voice of the private club industry. We have patrolled the halls of Congress fighting to protect clubs, and we have educated members of Congress about the value our industry provides
The workplace is aging. Baby Boomers make up a substantial portion of the workforce, and the knowledge and expertise that often comes with years in the business is a valuable resource for many companies. Several new studies highlighting the desire to retain older workers and
Golf is an integral part of the private club community and the lifeblood of country clubs across the nation. Some people have called it an elitist sport; others felt that it was too inaccessible to new players to warrant their involvement; many simply don’t know
Labor and employment-related legal actions are weighing heavily on the minds of many senior executives. By focusing on proactive and preventative steps, employers can avoid liability and the resulting claims. Employers often make choices and decisions that have consequences; but we can learn from our
Arnold Palmer: 1960s “Athlete of the Decade” (Associated Press poll), one of “The 25 Coolest Athletes of All Time” (GQ, Feb. 2011), successful businessman and golf legend. In addition to an impressive 92 overall victories, including seven Major championships, four Masters, and PGA Player of
The “Gold Standard” for club service is often elusive, always pursued, and anything but standard. Truly exceptional service is that which adapts itself to each and every member, while still harkening back to the unique culture of the private club at hand. Achieving this