Discussions about performance reviews have been under fire in recent years. While some employers find more frequent, less formal evaluations to meet their needs, annual performance reviews can be beneficial if they are conducted using best practices including: regular feedback from managers and performance goals
Making the right moves to prosper from the changes that will take place in the future can be very beneficial; the reverse is also true—placing the wrong bets can be costly. In the 1990s, a lot of smart people invested big money in golf because
A Club Director article, “How to Challenge Legislation in Your State,” summarized six critical elements to produce an effective political campaign against a proposed golf tax in California: (1) a strong, proactive lobby presence in the state capital; (2) a professional public relations firm; (3) a politically
A Club Director article, “How to Challenge Legislation in Your State,” summarized six critical elements to produce an effective political campaign against a proposed golf tax in California: (1) a strong, proactive lobby presence in the state capital; (2) a professional public relations firm; (3) a
The 2014 NCA National Club Conference proved to be a tremendous success with industry leaders from around the country convening in San Francisco last month to provide the latest club trends and best practices. In case you missed the event, here are some of the
Expect to find it more difficult for clubs to attract and retain a strong staff. This prediction comes from NCA’s recent Navigating the Future research project, which surveyed Delphi panelist experts to forecast upcoming industry trends and offer expertise. Its findings reveal that with numerous
The notion of the family being an essential part of the private club scene is not new. Many country clubs have had to replace their pools in recent years because they were 50 years old, so that most essential element of family activity has been
Number: 70% – The percentage of club industry experts who see a continued problem with excessive board involvement in a club’s daily affairs (“micro-management”). In order for club operations to run smoothly and for members to make the most of their club experience, it’s crucial
How Do You Say “No” in the Boardroom? As servant leaders in the hospitality industry, general managers are programmed to please both members and their guests. The DNA of the best hospitality executives contains this trait. Jeff McFadden, COO/GM of The Union League of Philadelphia,
Clubs put significant time and effort into their member electronic communications, “e-communications,” but are members looking forward to receiving them? Improperly executed, club e-communications can get lost in a member’s inbox. However, when constructed and delivered effectively, they can be a member’s go-to resource for