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Category: Club Director

Investing in Member Communications: Valuable Lessons That Pay Off

“What we have here is a failure to communicate!” Little did we ever think those famous words from the warden in the 1967 blockbuster hit “Cool Hand Luke” would apply to club governance—but the message does resonate, or at least should be considered as clubs work to disseminate information to their members.  When I

How can my club prevent Employment Practices Liability losses?

Q: How can my club prevent Employment Practices Liability losses? A: Employment Practices Liability (EPL) is an increasingly significant area of law that deals with alleged employer misconduct, including sexual harassment, wrongful discipline, wrongful termination, discrimination and failure to promote an employee, among other actions. EPL

Why do private clubs need strategy?

Q: Why do private clubs need strategy? A: Roughly half of America’s private clubs operate with a strategic plan, according to a 2014 National Golf Foundation study of private clubs. Among the 32 percent of clubs surveyed that defined themselves as “financially sound,” nearly three-in-four (73%)

Big Win for Smaller Clubs on ACA: Reform Brings Relief

In a rare moment of bipartisan support for the embattled health care law, President Obama signed the Protecting Affordable Coverage for Employees (PACE) Act into law, which gives smaller clubs much-needed relief from aspects of the Affordable Care Act (ACA). It marks the first time

Successful Dining Programs

Q: We continue to struggle in our dining program. What are other clubs doing that makes them successful? A: Food and beverage programs remain the single biggest challenge area for private clubs. That’s the result of multiple factors, including serving a limited audience, changing tastes,

Employment Agreements

Q: What is the difference between an employment contract and offer letter? A: This seems to be the age-old question both from candidates and Selection Committees and one we thought best to partner with an expert, Scott Centrella, to provide a detailed response. As the defining

Meet NCA’s New President & CEO: Henry Wallmeyer

Henry Wallmeyer began his tenure as NCA’s President & CEO on Sept. 29. In this interview with NCA, Wallmeyer discusses his professional experience, goals and vision for NCA, including his aspirations to strengthen NCA’s influence in the club industry and its role as the advocate

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