THERE IS NO DENYING the importance of surveys. They provide the objective information that allows associations and clubs the ability to make informed decisions based on fact and the desires of their members that will help them succeed. I learned the impact surveys can have when
SOMETIMES IT IS NECESSARY to talk about unpleasant things. To not have those conversations is to live in a fantasy world where everything is rosy all the time. This issue of Club Director includes articles on the impact natural disasters had on clubs in Florida and California
For clubs throughout the country, the problem of misclassification of employees has been an issue for some time. Recently, the California Supreme Court established a new standard for how a golf course in the Golden State determines if a worker is an independent contractor or
In 2017 and 2018, the National Club Association (NCA®) and Hospitality Financial and Technology Professionals (HFTP®) conducted two studies that investigated club technology. The first survey concentrated on information technology (IT) decision criteria for purchases, decision makers and how clubs are managing the security of
WHILE A LION’S SHARE of the National Club Association’s (NCA) work focuses on federal legislative and regulatory policy matters affecting private clubs, that is not our only task. We also join the fray when it comes to state legislative and regulatory issues that work against
WE ALL KNOW that focusing on family is becoming a more important factor in the private club world—in fact, we’ve been headed in this direction for years. But what does the new family focus really mean for today’s clubs? Are we hoping to attract countless
ONE OF THE THINGS I enjoy most about my job is the opportunity to travel across the country seeing the finest private clubs in operation, meeting the talented staffs, and speaking to club boards, club committees and general managers. It gives me the chance to
In the club world, inspiration for new services, programs, events and facilities can be drawn from many sources and directions, taking various shapes, styles and forms. At the Detroit Athletic Club (DAC), we are often inspired by hearing our members’ ideas and responding in a
Human resources has always been an important component of the American work life, but even more so today. From recruiting, hiring and onboarding new staff to compensation, morale, and other workplace issues where employees have higher expectations, human resource departments have tremendous challenges and opportunities.