A Blue Wave Versus a Red Sea Wall
ON NOVEMBER 6, Americans went to the polls in record numbers to vote in the first midterm election of the Donald Trump presidency. The result was a split in the control of Congress and, likely, a long next two years for the private club industry’s priorities.
The Recruitment/Retention Puzzle
We all have heard it and said it numerous times, but now it seems club managers are living this trite saying more than ever, “Good people are hard to find!” And, good people are also hard to keep! The latest statistics on engagement are alarming.
Staffing Apps
Flexible hiring, the gig economy, on-demand workers are all terms that reflect the fact that freelance workers now make up 35 percent of the U.S. workforce. How can clubs tap this new economy of workers—often working for multiple employers—who manage their own schedules? Well, there’s
How is technology helping to grow the game of golf?
THROUGHOUT THE GOLF SEASON, millions of viewers tune in every weekend to watch PGA TOUR golf and, in 2018, viewership skyrocketed as the world watched Tiger Woods’ exciting comeback. That said, the younger players on the TOUR, who are compelling in their own right and have
Performance Buy-In: Creating a Performance Based Review and Pay for Performance Compensation Plan
HIRING THE RIGHT individuals for our clubs has always been a challenge. Not only do we need to hire qualified individuals capable of “doing the job,” we must also find the individuals with the right “fit” for our club and the specific operations in which they
Comprehensive Workforce Planning
The inception of Farmington 2027, the strategic plan that is guiding Farmington Country Club in Charlottesville, Va., to its 100th anniversary, provided the perfect opportunity to organize our staffing strategies into a comprehensive workforce planning initiative, which we launched as Farmington Workforce Planning 2027. This initiative was based
Clubs outsource a number of services. What are some of the benefits?
OUTSOURCING IS a relatively new business idea first identified by management consultant Peter Drucker in 1989. Drucker advocated that companies should only seek to outsource in those areas in which it demonstrated no special abilities. In doing so, they could improve overall performance and achieve the
An Integrated HR Management System
In today’s highly volatile employment market with a national unemployment rate of 3.7 percent in October 2018, there are significant benefits to modernizing the club’s human resources and payroll processes using a contemporary human capital management (HCM) system. Chief among them is the ability to
What are some ways clubs can compete for entry-level employees in today’s job market?
IN OCTOBER I had the pleasure of serving on a panel with Henry Wallmeyer and two other industry experts on the topic of “Workforce Challenges” for the Metropolitan Golf Association’s President’s Council fall conference. Although the attendees were primarily presidents and general managers from the New