Having been lucky enough to lead several clubs, I learned early on that there are many factors that determine a “healthy” club. No factor is more important than a “healthy workforce” and you can’t have that without an HR strategy. Every step in your club’s
THE NATIONAL CLUB ASSOCIATION (NCA) is a leader in private club advocacy and education, providing a voice for the industry and best practices in critical club areas. However, it takes great work, effort and strategy to achieve the level of success we have earned in
Strategy is a process. Establishing sound strategy is one of the foremost duties of a club director. In most clubs, directors think of strategy as a careful capital investment plan, which is partially accurate. A proper strategic plan includes careful capital planning and so much
THE THREE RULES OF INSURANCE: Insure anything you cannot afford to lose Do not spend more on insurance than the item is worth It’s not the probability but possible severity of the loss that matters most In the spring 2019 issue of Club Director, I described
There is no argument that we are in the midst of an unprecedented economic period—now in its 10th year of growth—making it the perfect time for club owners/members and board members to take a step back and really assess how their clubs are faring. If you’ve
FOR AN EMPLOYEE to be exempt from overtime compensation, three requirements must be satisfied: He must be paid on a salary basis, and He must earn a minimum amount of salary each week, and He must meet the appropriate primary duties test covering “white collar” employees.
TO ACCURATELY and effectively monitor the health of the club, stakeholder groups must focus on key performance indicators that are appropriate for their role in the organization. While a department manager’s dashboard will include operational KPIs, board members should be focused on high-level, strategic KPIs
Q How does a club find the best board candidates? Are there best practices for board succession planning? A Most public companies and many large nonprofit organizations have an almost unlimited pool of potential candidates to fill open board positions. However, private clubs by their very nature
According to a Golf Digest survey of its 233,000 Twitter followers, 43 percent of respondents would be “fine” with no official phone policy or a “common sense” policy at their course, as many golfers accept phone usage so long as it does not interfere with other players.
IT IS INTERESTING to explore the state of private golf clubs in the domestic market and ask, specifically: What factors of the experience are indicators of success? Consider the amenities that may correlate positively to a memorable experience, including: the golf course, the amenities, location, club