RELATIVE TO MOST OTHER INDUSTRIES, clubs have been slow to adopt technological advancements over the past two decades. An abrupt introduction to concepts like virtual member service and remote work over the last 18 months likely has some clubs reconsidering how they prioritize investments in
The Metropolitan Club of the City of Washington is a historic and adaptive club with a membership and reputation as notable as the city the club resides. The club was founded in 1863 and sits a block away from the White House with a stunning
The Metropolitan Club of the City of Washington is a historic and adaptive club with a membership and reputation as notable as the city the club resides. The club was founded in 1863 and sits a block away from the White House with a stunning
Strategies for Effective Orientations that Lead to Success COVID-19 revealed that strong culture guides and strengthens businesses, through their more perilous challenges. One of the key elements of a strong culture is an effective orientation process, which provides the foundation for the long-term success of staff and boards. Why Orientation
In response to an increased national focus on diversity, equity and inclusion (DEI), a growing number of club industry organizations are taking steps to create a more diverse, equitable and inclusive environment at their workplaces and throughout the industry. Club Director interviewed ClubCorp CEO David
Consumers have made dramatic shifts due to the coronavirus pandemic and so have the facilities they occupy. Social distancing, or more aptly, physical distancing, has forced businesses and residences to rethink their layouts and purposes to accommodate new preferences and best practices. While the vaccine
Industry’s First In-person Conference in More Than a YearThe National Club Association (NCA) is excited to announce that the 2021 National Club Conference will be held May 23-25 at world renowned Ocean Reef Club in Key Largo, Fla. The 17th National Conference will gather club
The past year has seen a dramatic shift in society trends and values. At the forefront is diversity, equity and inclusion (DEI). While the issue sparked intense debate and calls to action from individuals and groups across the country, research reveals a critical case for
Located just outside of Washington, D.C., in Arlington, Va., Washington Golf and Country Club (WGCC) has transformed itself from being described as a “sleepy” club with outdated facilities and an idiosyncratic golf course to a trendsetting, yet comfortable and familiar club that boasts a waiting