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Tag: workforce

OSHA Rulemaking on Federal Heat Standard

On July 2, 2024, the Occupational Safety and Health Administration (OSHA) published a Notice of Proposed Rulemaking on “Heat Illness Prevention in Outdoor and Indoor Work Settings.” Public comments on the rule from interested parties are due on Monday, December 30, 2024. OSHA will also

Club Director Spring 2024: Staff Satisfaction

View Publication FEATURES Staff LongevityBuilding blocks to keeping staff for the long-term. The State of NCALook at the new direction we are taking, for all private clubs. Bridging the Communications GapStrategies to engage the next generation in club life. High Touch Goes High TechSee the

Staffing for Success in Today’s New World

John F. Kennedy is quoted as saying: “Change is the law of life. And those who look only to the past and present are certain to miss the future.”  Our lives have changed dramatically during the past four years, particularly in relation to our jobs.

Making the Workplace Work Better

Nearly two-thirds of respondents to the Outlook 2024 Pulse Survey chose workforce issues as their greatest area of concern when choosing from a list of factors that could affect their clubs in 2024 and the remainder of the decade. A separate open-ended question about the

D&I 101: Staffing

Every club has its own unique culture made up of traditions and history. As clubs consider diversity and inclusion, it’s key to include both club members and club staff. From NCA’s Diversity & Inclusion Committee In recent years, there’s been an emerging trend at clubs

2022 Club Benchmarking Labor Survey

DIFFICULTY ATTRACTING and retaining staff and upward pressure on hourly wages have challenged the private club industry the last several years. In August 2022, Club Benchmarking (CB) conducted a labor survey to quantify the extent to which clubs have been affected by those challenges and

The Pandemic, Club Staffing, and What We Can Do

AFTER TWO YEARS on the pandemic roller coaster, the club industry is facing a paradox of people—specifically members and employees—that poses a threat to club culture. On the member side, many clubs have been surprised to find themselves in a position of strength after two

The Fun Is Good Philosophy

I love the Peter Drucker quote “Culture eats strategy for breakfast.” I’ve always been a firm believer that when a well-defined, clearly communicated, customer and employee-centric culture exists, great things follow! Simply put, it’s all about rediscovering what’s important in business (and life) and acting

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