Board members charged with maintaining sound governance and trusted leadership are awash in duties and responsibilities, along with planning and directing club strategy. And that is before listening to voice messages, reading member emails or looking at social media accounts. While the issues are varied
The global health crisis was very generous to private clubs. Although clubs have welcomed the substantial growth experienced in most categories and locales, the response to COVID-19 produced a different sort of pandemic for leaders in clubs large and small—namely, a widespread loss of civility.
NCA has received an increasing number of information requests on member discipline. Any member discipline process must include notice and an opportunity for the member to be heard. Generally, the process proceeds as follows. COMPLAINT. Complaints can be received from any number of sources: members, employees
With the recent headlines detailing alleged harassment by powerful persons in the entertainment industry and beyond, it is imperative that employers effectively address claims of discrimination, harassment and hostile work environment now more than ever. But what happens when an employee is being harassed or
In every private club, members play an active and influential role in how the club is governed. The by-laws and departmental rules in place establish parameters for acceptable club behavior, and traditions are then established. Members have joined the club with immense pride and may