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Category: Newsletter

Hiring a New GM/COO: Competencies and Success Factors

Because choosing your club’s next general manager can often be a long and difficult undertaking, properly evaluating the club’s needs is essential. Once firm skillsets and previous experience are identified, the Search Committee can begin the search. During the interview process, the committee will need

Time for a Rule Review? Making Rules that Grow Membership

As clubs slowly rebound from the recent economic downturn—a period when even the most prestigious clubs deferred capital expenditures—it is appropriate for club leaders to fixate on upgrading the member experience. Thoughtful leaders undertake this effort with one eye on today’s members and another on

EPA Releases New, Improved WOTUS Rule

On December 12, the Environmental Protection Agency (EPA) released its revised version of the Waters of the U.S. Rule (WOTUS Rule). This new regulation replaces the 2015 WOTUS Rule that altered the definition of protected water under the Clean Water Act (CWA) and will relieve

How can clubs create more value for members

WHILE CLUBS CONTINUE to study what will drive member attraction and retention in today’s world, one of the biggest issues is that the club membership of yesteryear is a lot different than today. Value is a driving force. Value is an important equation in looking at

Staffing Solutions: Keeping Pace in a Hot Job Market

Labor shortages are a national challenge— and private clubs are among the industries experiencing difficulty in recruiting and retaining staff. In September 2018, employers nationwide had roughly a million more unfilled job openings (7.01 million) than there were unemployed workers, according to the Labor Department.

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