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Category: Newsletter

Board Assessment: How to Ensure High Standards

No matter the size or type of club, boards play a critical role in the success of the organization as a whole. One of the ways in which a board can, and should, monitor how much it is achieving is through frequent performance assessments. This

Real Men Do Yoga: Why Men are Making Time for the Mat

Gone are the days of yoga reserved solely for sun-saluting women. Men across the country are cashing in on the benefits of yoga that range from fitness and family time to injury prevention. If that wasn’t enough, yoga can also improve your golf game. Recently,

Five Key Directives for Attracting Affluent Members to Your Club

Through the difficulties of the recent economic recession, and into today’s world of tenuous economic recovery, club membership has relied heavily on our nation’s top-earners for their loyalty. Now, several studies suggest the number of high-income families is rising rapidly, along with their incomes. Analyzing

The Cost of Employee Turnover: Retention and Loyalty Drivers

Editor’s note: The following article is adapted from NCA’s newest publication, HR Management: Best Practices for Private Clubs. One of the goals in most organizations is to maintain a strong, engaged and productive workforce. When employee turnover is high, clubs face numerous added costs in terms

Enhanced Member Experience Starts With the Team

Any successful club manager understands that ensuring a premier member experience is the most important part of overall operations. From first impressions to finishing touches, an enjoyable member experience is essential in order to retain existing members, attract new members and remain a cut above

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