It is not surprising that women’s participation in private club life has changed in parallel with changes in society in general. Just as women have become more active in the workforce and have a wider variety of options with respect to children and career, women
AT BOCA WEST COUNTRY CLUB in Boca Raton, Fla., club management and members consider each member of the team to be family. Through a partnership with Project SEARCH, Unicorn Children’s Foundation and Unicorn Village Academy, a talented group of young adults, ages 18 to 24, with
“THOSE WHO CANNOT REMEMBER the past are doomed to repeat it.” Those words from philosopher and poet George Santayana should be top-of-mind as boards across the country prepare their clubs to withstand future economic uncertainties. While the U.S. is currently on a record-breaking streak of economic
Servant leadership is the cornerstone of private club governance. Private clubs prosper or perish on the strength and durability of their servant leaders. And, often unknown to those they lead, it is a thankless job. Servant leadership was first mentioned in the 1970s by Robert
Natural disasters can wreak havoc anytime and anywhere. Clubs are particularly vulnerable to these disasters, which cause tremendous damage to the club campus and its facilities, club members’ homes and the homes of staff. The National Club Association surveyed clubs across the country that have
WOW experiences come from giving pleasant and unexpected surprises. When members’ expectations are exceeded and their needs are thoughtfully addressed in unexpected ways, they feel special—they are WOWed. Taking an authentic interest in the member interactions, not just their transactions, requires an emotional connection: empathy,
Milwaukee Athletic Club in Wisconsin saw a 65 percent increase in new members . . . The Old Club in Michigan saw a 30 percent increase in new enrollments . . . The Women’s Athletic Club in Chicago was able to focus on and attract
Earlier this month a federal court in South Carolina ruled that the Environmental Protection Agency’s (EPA) move to delay the start date of the Waters of the United States (WOTUS) rule until 2020 was not valid. As a result, the rule was allowed to go
If you’ve ever heard the term, “Hammer Clause,” don’t go looking for this exact language in your Directors & Officers liability policy, as you will not find it. While it is common industry jargon used to describe the insurer’s right to settle a claim when
The private club industry is a vibrant and ever changing community. Members, staff and general managers have often called multiple clubs “home” throughout their club lives, making private clubs one of the most supportive and inclusive segments of the hospitality industry. In particular, general managers