Webcast: Club Trends - What Excellence in Club Management Means Today
Jan 21, 2025 3:00 PM - 4:30 PM
The Winter 2025 issue of Club Trends focuses on ways excellence in club management has been redefined for both executives and staff by the new realities of the post-pandemic workplace. Join us for fresh insights on the most effective techniques for hiring, training, retaining, motivating and leading today’s team members. We’ll also provide an update on how the best club managers can be recognized through the Excellence in Club Management® Awards, co-sponsored by McMahon Group and the National Club Association.
Speaker lineup:
- Welcome/Introduction – Joe Trauger, President & CEO, National Club Association
- New Rules of Engagement for Today’s Workplace and Workforce – Phillip G. Mike, Communications Director, National Club Association
- Pulse Survey Insights: Keys to Peak Staff Performance – Christian W. Coulter, CCM, ECM, Vice President of Club Consulting, McMahon Group
- Excellence in Club Management Awards Update – Christian W. Coulter, CCM, ECM, Vice President of Club Consulting, McMahon Group and Joe Krenn, CCM, CCE, ECM, Chief Executive Officer & General Manager, Farmington Country Club
- Key Performance Indicators to Enhance Your Club’s Talent Strategy – Marcie Mills, CCM, Search &. Consulting Executive, Kopplin, Kuebler & Wallace
- Strategies for Ongoing Team Training – Chris DeChillo, Hospitality Trainer & Leadership Coach, Kopplin, Kuebler & Wallace
- Q&A/Closing – Joe Trauger, NCA