As the use of artificial intelligence continues to evolve within private clubs, club leaders are developing a better understanding of where AI can deliver real efficiencies and member benefits—and where it may pose new problems if not properly applied and controlled. This free webcast will identify the new capabilities that AI can provide to enhance hospitality experiences and highlight how AI can be leveraged for smarter member communication. Results will also be presented from an exclusive survey of how private-club managers now use AI and hope to expand its value, while avoiding potential misuse that can jeopardize security and the loss of personalized service.
Presenters:
- Pat Conroy, Club Research Consultant, McMahon Group
- Hannah Eanes, PCM, CDMP, Marketing and Operations Lead, KOPPLIN, KUEBLER & WALLACE
- James E. Fisher, PhD., St. Louis University and Marketing Consultant & Contributing Writer, McMahon Group
- Phillip G. Mike, Communications Director, National Club Association
Moderated by:
- Joe Trauger, President & CEO, National Club Association
This webcast is free to the entire private club community.
John Good
good@nationalclub.org
202-684-8749