You know how important your members’ F&B experience is to your club. But how does the way you communicate about club dining quietly affect member engagement, staff bandwidth and revenue? Reactive messaging, inconsistent design and fragmented workflows introduce hidden operational strain, and members’ expectations are rising.
Join us to learn how to assess your current F&B communications infrastructure and learn how introducing structured workflows, approval architecture and integrated communications system can reduce internal pressure—and boost member happiness. Dive into a case study of how Gulf Stream Golf Club transitioned from reactive communications to consistent, streamlined execution. And see what a strategic communications partnership looks like and how it can free up your staff to focus on their goals in operations and membership.
Presented by
Jason Lisi, Founder & President, ClubLISI
Chrissie Czerwonka, Director of Marketing and Client Growth, ClubLISI
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Moderated by
John C. Good, Director for Events, Technology & Member Engagement, National Club Association
This webcast is free to current NCA Member Clubs’ Staff and Board of Directors, and $99 for non-NCA Members.