Recent studies mentioned in the macro article measure employee engagement. But, what is an “engaged employee”? There is a legendary story about an engaged janitor at NASA who, when asked by President Kennedy what he was doing replied, “I’m helping to put a man on
“What’s the opposite of a trend?” It most likely is an oppositional perspective that keeps us locked in a mindset that is out of sync with the present moment. Our field of vision is impaired by a blind spot: we fail to see what may
Culture is the glue that holds societies together. It unites; it motivates; it enables. However, because culture is pervasive and shared, we often fail to observe its role in our lives. Signs of culture surround us in a variety of forms: work, art, leisure. Yet
Nearly 400 managers responded to a Pulse Survey about human resource and employee issues earlier this spring to better understand how clubs are utilizing human resource initiatives and the importance of having a dedicated HR Department. Highlights from the report include: Human Resource Department 45%
What’s in a name? Identity? History? Mission? For private clubs, a name often signals a geographical location, like the Country Club of Springfield. Or it announces a focused activity such golf or yachting. Sometimes it attaches to an important institution, such as a university or
McMahon Group conducted their annual Pulse Survey last fall to gather feedback from managers and club executives about a variety of topics related to clubs. Issues tested included membership, dining and communications among others. The following are highlights from the report: Membership · Fifty-six percent
Post-Great Recession, private clubs align with the economy have rebounded, offering new opportunities and demands for clubs, staff and members. This macro perspective takes a look at not just the economic and legislative issues impacting the country, and the latest in branding, workforce, food and
Twenty miles outside of Chicago in Glenview, Ill., you will find Valley Lo Club (VLC) perched on the banks of a picturesque 28-acre lake. Members enjoy numerous amenities year-round including a beach with water sports, an executive golf course, tennis, paddle tennis, fitness facilities and
Among the most impactful improvements a club can make to attract new members is to reinvent their pool complex. Because these projects have spurred significant growth in membership and engagement among young members and families, we’ve labeled it the “gateway amenity.” If a club is
The Club, in the general acceptation of the term, may be regarded as one of the earliest offshoots of man’s habitual gregariousness and social inclination. —Club Life in London (1866) What makes a club a club? And what makes some clubs great? Facilities, location, reputation