Finally, with the tumultuous year 2020 ended, Dan and Bob appear to agree about something! In a recent article, “The Case for Stakeholder Capitalism,” McKinsey & Company postulates that the time has come for U.S. businesses to broaden the missions of their businesses to include
Bob’s Point of View “Keep your friends close and enemies closer.” How many times have you heard a board director or committee chair tell a constant complainer that they should run for the board or join the committee? Sometimes it’s just a brush off or attempt
Bob’s Point of View: No James Collins, author of “Good to Great” in his nonprofit sequel, “Good to Great and the Social Sectors,” postulates that social sector organizations are not businesses in the business sense. In my opinion, he is spot on! Generally defined, a
Bob’s Point of View: Nothing is more demonized in modern management than overtime, a phenomenon created by the 1938 Fair Labor Standards Act, “New Deal” legislation. The intent was to put more people to work. Today, with our low levels of unemployment, both employers and
Based upon a number of industry surveys, safety and privacy rank at the top of reasons why executives join private clubs. Many of the best private clubs require full-time staff to sign confidentially agreements, which are becoming an important element of a condition for employment.
While governance is not traditionally viewed to be a proficiency of most club management companies, their expertise in club finances and strategy can be valuable. Management companies generally do not take over the management of private clubs without a full, explicit and documented construct in
Club management selection committees have incredibly clear, deep and diverse expectations when it comes to the skills, attributes and traits expected when considering a slate of candidates. Many clubs create incredibly high standards and expect a range of candidates to exceed those expectations. Some of
Why is it so hard for my club to find a membership director? It’s difficult to find what you’re looking for because the title does not always define the role. Prior to 2007, a membership director fulfilled the role by way of processing member applications
Q: How do you find the right interim GM and ensure his or her success? A: Filling a management gap can be a time of high anxiety for membership and particularly for staff. There is uncertainty around what is happening and how it will affect them,
Q How can the club president do an effective job of reviewing the general manager’s performance? How do you measure success in the GM review? A General manager reviews are often a difficult process when conducted by board presidents, most of whom are successful executives but do